Privacy Policy

Effective Date: August 11, 2025

Who We Are

At Oasis Trends, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our e-commerce website, make purchases, or interact with our services. By using Oasis Trends, you agree to the collection and use of information in accordance with this policy. 

1. Information We Collect

We collect various types of information to provide and improve our services, process your orders, and enhance your shopping experience. This information can be broadly categorized as follows:  

• Information You Provide Us Directly: This includes personal identification information such as your name, email address, phone number, and physical address, which is essential for order processing, customer service, and direct communication. We also collect payment details, including credit card numbers, billing addresses, and bank account details, to securely process transactions.  
• Information Collected Automatically: When you visit our website, we automatically collect technical data such as your IP address, browser type, operating system, and device IDs. We also gather usage data, including your browsing history, page views, clicks, search queries, and time spent on pages. This data is collected through cookies and similar tracking technologies.  
• Transactional Data: Information about your purchases, such as order history, transaction amounts, and payment methods, is collected to analyze sales trends and manage inventory.  
• Engagement Data: Metrics from your interactions across various channels, including social media, emails, and customer service, help us assess marketing effectiveness and customer satisfaction.  
• Information from Other Sources: We may receive information about you from third-party services like analytics tools or payment processors.  

We adhere to data minimization principles, collecting only the information strictly necessary for our business operations.

2. How We Use Your Information

We use the collected information for various purposes to operate, provide, develop, and improve our services :  

• Processing and Fulfilling Orders: To manage your purchases, process payments, and deliver products and services to you.  
• Communication: To communicate with you about your orders, respond to inquiries, provide customer support, and send important updates.  
• Marketing and Promotions: To send you news, special offers, and personalized product recommendations based on your browsing history or purchase data. We will obtain your explicit consent for marketing communications where required by law.  
• Improving Services and Personalization: To analyze usage data, enhance website functionality, personalize your user experience, develop new services, and optimize content and recommendations.  
• Fraud Prevention and Security: To detect and prevent fraudulent activities, manage credit risks, and protect our customers and business.  
• Compliance with Legal Obligations: To meet legal requirements, such as tax records or identity verification.  
• Business Transfers: In connection with mergers, acquisitions, or other business transfers.

3. How We Share Your Information

We may share your personal information with third parties to facilitate our services and operations. We are not in the business of selling our customers’ personal information to others. When we share data, we do so only as described below and with entities that are contractually obligated to protect your data and use it only for the specific services they provide to us.  

Common third-party partners include:

• Payment Processors: To securely handle transactions and billing.  
• Shipping Carriers: To deliver your orders.  
• Marketing Agencies: To assist with tailored offers, promotions, and targeted advertising.  
• Analytics Providers: Services like Google Analytics collect data on website usage to help improve performance and understand user behavior.  
• Affiliated Businesses: Data may be shared with parent companies, subsidiaries, or joint venture partners for consistent service provision.  
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website.  

• What are Cookies? Cookies are small text files placed on your device by web browsers to store preferences and track activity.  
• Types of Cookies We Use:
  • Essential/Strictly Necessary Cookies: These are vital for basic website functionality, such as remembering items in your shopping cart or maintaining login sessions. These cookies do not typically require your consent.  
  • Non-Essential Cookies: These enhance user experience but are not strictly necessary. They include:
    • Analytical Cookies: Used to track user interactions and browsing habits to provide insights into website usage and performance (e.g., Google Analytics).  
    • Advertising/Targeting Cookies: Used to deliver personalized product recommendations and targeted advertising based on your interests and browsing history.  
    • Functional Cookies: Remember user preferences like language settings or font sizes.  
• Your Control Over Cookies: You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features or your ability to use some parts of our site. For non-essential cookies, we will obtain your explicit consent through a cookie banner, providing clear “Accept” and “Reject” options.

5. Your Privacy Rights

You have significant rights regarding your personal data. We are committed to providing you with mechanisms to exercise these rights.  

Your key rights include:

• Right to Be Informed: You have the right to know what personal data is collected, why it’s processed, who it’s shared with, and how long it’s stored. This Privacy Policy serves to fulfill this right.  
• Right of Access: You can request a copy of the personal data we hold about you.  
• Right to Rectification: You can request correction of any errors or inaccuracies in your personal information.  
• Right to Erasure (Right to Be Forgotten): You can request the deletion of your personal data when it is no longer needed for its original purpose, or if consent is withdrawn, or processing is unlawful.  
• Right to Restrict Processing: You can request to limit the processing of your data in specific situations.  
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.  
• Right to Object: You can object to the processing of your data, particularly for direct marketing.  
• Rights Related to Automated Decision-Making and Profiling: If we use automated decision-making with legal or similarly significant effects, you have the right to human intervention.  

To exercise these rights, please contact us using the information provided in the “Contact Us” section below. We will respond to your request within the legally stipulated timeframe (typically 30 days under GDPR and 45 days under CCPA/CPRA). We may require identity verification to prevent unauthorized access.

6. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal data from them. For consumers between 13 and 16 years old, consent must be obtained directly from them to sell or share their personal information. For children under 13, consent from a parent or guardian is required.

7. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, breaches, misuse, loss, or destruction. While no system is 100% secure, we are committed to employing robust safeguards, including:  

• Data Encryption: Encrypting sensitive information both during transmission (e.g., using SSL software) and when stored (at rest).  
• Secure Servers and Firewalls: Protecting data stored on servers with firewalls and continuous monitoring.  
• Access Restrictions: Implementing strict access controls, such as multi-factor authentication (MFA) and role-based access control (RBAC), to ensure only authorized personnel can view or modify sensitive data on a “need-to-know” basis.  
• Regular Security Assessments and Audits: Conducting routine system checks to identify vulnerabilities and stay ahead of potential risks.  
• Staff Training: Providing ongoing training to employees on data protection best practices and evolving threats.  

We also specify data retention periods, explaining how long personal data will be kept before secure deletion, adhering to the principle of storage limitation.

8. Changes to This Privacy Policy

This Privacy Policy is a living document that may be updated periodically to reflect changes in our data processing practices or evolving legal requirements. We will notify you of any significant changes by posting the revised policy on our website and indicating the “Effective Date” at the top of the policy. For material changes, we may also notify you through website banners, pop-up notices, or email updates.  

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please do not hesitate to contact us:

Oasis Trends

740 LeTendre Ave.

Port Edwards, WI 54469

(715) 421-9565

oasistrendsllc@gmail.com